OWL Fulfillment

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Fulfillment service -

professional Logistics services for companies

We put you and your customers in the focus of our trade. Our modern e-commerce logistics convince with professionalism and flexibility. OWL Fulfillment offers you a wide range of options for professionally storing and shipping your goods and products – without any effort on your part and at the same time with the good feeling that experienced fulfillment experts are taking care of all orders and returns.

Learn more about our fulfillment services and outsourcing for your mail order business – from shipping to returns management to inventory control. Take time for your core business – and leave the complete logistics around your online store to the experts of OWL Fulfillment. As an experienced shipping service provider with our own logistics center in Bielefeld, Germany, we help retailers of all sizes and from all industries deliver their goods quickly and securely to their customers. Ideal for start-ups without their own premises or the corresponding know-how, for high-growth small and medium-sized companies or even for corporations that are coming up against their own storage capacities. Benefit from our experience and expertise in e-fulfillment and see for yourself.

Not sure, or starting a new business? Find out more about our minimum requirements now >>.

E-fulfillment - explained step by step

Learn more about how easy it is to outsource warehousing, shipping and logistics processes to us

Work steps

Our offer

Fulfillment -

Fulfillment & Logistics Service Provider: OWL-Fulfillment

As an entrepreneur and store operator, optimal shipping managementin e-commerce can quickly become a major challenge. Not infrequently, there is a lack of space and capacity or even of employees or know-how. Particularly in times of strong growth, there is often a risk of overtaking oneself – and ultimately losing customers. So that you can concentrate on the important things again, we at OWL Fulfillment offer you a comprehensive range of services with which you can professionally map all your logistics processes – and sustainably increase your customer satisfaction.

From goods receipt, order picking and secure storage in our efficient logistics center to fast shipping and special requests to customer-friendly returns processing: our experienced team of experts takes care of all tasks involved in shipping processing. We see ourselves first and foremost as a flexible fulfillment service provider whose offering is as scalable and flexible as your business.

Distribution warehouse

Our large central warehouse with state-of-the-art equipment and appropriate security technology guarantees optimal storage of goods and products of all kinds.

Pallet warehouse

Optimal use of space and safe storage is provided by our integrated pallet warehouse with high and flow racks. Also ideal for use as temporary storage for Amazon and Co.

Cross docking

We also offer our customers the inventory-free distribution method with direct handling of already picked goods and their respective dispatch. Individually tailored to your needs.

Preparation of goods

We prepare your goods or online store products optimally for a safe and fast shipment to your customers – including all unpacking and packing services. Special packaging is also possible.

Warehousing

Professional, protected, safe and clean: Our central warehouse in Bielefeld meets all the requirements of high-quality warehousing. Take a tour and see for yourself.

Pick & Pack

With efficient and time-saving picking directly into the shipping container, we increase shipping speed. Depending on your assortment, we will find the most cost-effective picking method.

Packages

From secure and shockproof to sustainable: we ensure that your products are professionally packaged and arrive at your customers without complaints. Special pack shapes and individual packaging are also possible.

Pre FBA Service

As an experienced pre-FBA service provider, we inspect the goods, prepare them according to Amazon criteria, pack them according to specifications and initiate onward shipping to Amazon.

API interfaces

Modern logistics software with corresponding interfaces to all established merchandise management systems and online marketplaces guarantees up-to-date and correct merchandise management at all times.

Returns

From the acceptance of returns to professional classification and further processing: your returns are in the best hands with us.

Advertising material

You can store your advertising materials with us and call them up as needed for trade fairs and promotions via an internal store. Convenient and easy for your branch offices or your field service. The trade fair equipment is also to be stored – no problem.

Fabrication

Do you order different goods from your suppliers that are to be combined into one package? Then you can deliver everything to us and we will take care of the packaging and gladly also the individual shipping.

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Returns management

Returns management

The professional and fast processing of returns is a core element of modern e-commerce fulfillment:

<encoded_tag_closed />Returns evaluation: Incoming returns are classified, sorted and checked against defined ABC criteria (e.g. condition, completeness).

<encoded_tag_closed />Returns processing and returns preparation, environmentally sound disposal if necessary

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<encoded_tag_closed />German return address within the EU for merchants based in Switzerland, UK or non-EU countries.

Your advantages: Short return times and fast processing of refunds. Increase the satisfaction of your customers.

Returns process

Return label

We create professional and fully prepared return labels and attach them to the shipment. Alternatively, we also send them by e-mail.

Returns acceptance

Simply have your returns or returns sent to us. After the check, we provide you with the data in real time.

Flexibility

You are located outside the EU? Then use us as a flexible EU return address for your European returns. Or do you need an individual solution? Just ask.

Testing and preparation

Completeness check

We look closely! All returns are checked for completeness immediately upon receipt and are documented accordingly.

Classification

In accordance with established standards in professional returns management, we classify returns according to the ABC method.

Preparation

Following classification, we optionally return the goods to stock (after reprocessing, if necessary), repackage and relabel them, organize return shipping or dispose of them properly.

Further returns processing

Further returns processing

Storage

Your returns and return shipments can be safely stored in our large warehouse and logistics center in Bielefeld.

Return shipping

If return shipping is required, we will take care of it. It doesn’t matter where.

Utilization/Committee

Whether professional and environmentally friendly disposal or recycling in the course of sustainability – as your fulfillment provider, we also take care of returns that cannot be returned to the shipping cycle.

Our strengths

Your experienced fulfillment service provider

For many years, we have been active as an outsourcing service provider in the areas of shipping, logistics and e-commerce for well-known customers from all over Germany. Our satisfied partners include companies of various sizes and industries that devote themselves fully to their day-to-day business, while we take care of all aspects of goods and shipping logistics.

The team at OWL Fulfillment, based in the beautiful city of Bielefeld, can look back on corresponding experience and expertise. In addition, we focus on flexibility and dynamism – special requests and the rapid processing of special orders are not a challenge for us, but “daily business”. Short distances, flat hierarchies and personal contact persons create the basis for a long-term and trusting partnership.

With a lot of heart and soul and passion for our demanding customers, we give our best every day – and create plenty of room for strategic development and consistent growth.

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Your request to OWL Fulfillment

You would like to learn more about the numerous advantages of the
E-commerce logistics outsourcing? Simply fill out our contact form and we will get back to you as soon as possible with an individual offer.

Alternatively, we would of course also be pleased to receive your call at +49 521 329 333 00 or your e-mail.

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